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How voice technology supports environmental preservation in business

7-May-21

Sustainability initiatives are a top priority for many organisations today, as corporate citizenship policies seek to curb the consumption of natural resources.

One way companies can easily but significantly diminish their environmental impact is by reducing paper consumption. This is because the use of paper is taxing on the environment end-to-end. It places significant strain on ecosystems in its production, leading to widespread deforestation. And after it is used, it contributes to ongoing pollution issues, making up 26% of total waste at landfills.

Reducing consumption, increasing convenience with voice technology

Increasing digitisation wherever possible is a way to combat the overuse of paper, and enterprise-grade voice technologies can help decrease reliance on paper, while simultaneously making the workday easier. For example, in industries such as law, insurance and healthcare – which have historically been heavy users of printed material due to their process-heavy nature as well as the need for meticulous record-keeping – using advanced, flexible voice technology software with cloud capabilities enables digital documentation and file storage instead of physical methods.

No matter the field, professionals can use speech-to-text solutions to:

  • Reduce written and printed materials: Instead of typing and printing version after version of a document to share with colleagues collaborating on a project, team members can use web-based voice software to accurately capture spoken notes that are converted into text and then routed for review, editing and approval before a final version is completed.
  • Digitize and streamline workflows: Taking advantage of automation capabilities available in advanced voice technologies mitigates the use of memos, process forms and similar paperwork. By connecting with existing systems within the IT stack, these technologies make it possible to convert voice notes into immediately usable information without the need for paper forms.
  • Avoid unnecessary file management: Using flexible voice software compatible with any device or platform, team members can work on files across their phones, laptops or tablets (without the need to remember to print before leaving the office or worry about file accessibility). Files can also be securely and digitally stored for easy retrieval in the cloud.

Sustainability that helps the bottom line

In addition to supporting environmental stewardship, leveraging advanced voice solutions have additional benefits. Security is a noteworthy one. Native security features such as real-time end-to-end encryption keep confidential information safe without worry if a paper file went into a shredder, or was misplaced. Further, simplifying and streamlining workflows using intuitive yet powerful digital voice solutions represents substantial potential in cost savings. This is done by accelerating processes and reducing administrative manual tasks that can be very time-consuming. Lastly, adopting more electronic enablers also increases business agility. This is a must-have for maintaining productivity as team members increasingly work from multiple devices and platforms.

Better for the planet, better for business

This highlights just a few ways the right voice technology can be a strategic win-win for organisations’ environmental stewardship initiatives and their business goals. It is important to promote sustainability for the planet by increasing digitization, and in doing so, corporate citizens can also promote the health of their company.

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